Main tasks:
- Project management of NAS for Services contracts execution.
Detailed tasks description and responsibilities
- The Service Project manager reports to the Head of Operative Service.
- He is accountable for customer projects in the domain of Airspace Mobility Solutions (NAVAIDS and Non-Radar Surveillance) with sales, costs, cash and project quality responsibility, ensuring customer satisfaction is achieved.
- Ensures customer satisfaction and maintain Thales processes.
- Monitors project performances through relevant indicators (financial and schedule efficiency)
- Performs Risk Analysis related to his/her area of responsibility.
- Has full international exposure, managing international customers in multi-supplier environments
- Tasks and responsibilities are among others:
- Ensuring all necessary planning, execution and acceptance throughout the execution of the contract.
- Representing Thales interests within the assigned area of responsibility
- Analysis of the contract content and implementation in delivery and service packages
- onitoring and update project sales, sales forecast costs and time schedules
- Managing customer requests and contract changes to closure
- Managing external suppliers
- Creating and maintaining project documentation using Thales internal process instructions and tools
- Execung lessons learned from the project delivery and corresponding feedback to the departments
- Participating in offers, create schedules, costs and risk assessments
- Driving Change Order Management and "upselling" in running projects in close cooperation with the Legal & Contracts and Sales community
Education:
- Engineering degree or equivalent certification
- Certification PMI/PMP project manager (or comparable).
Experience:
- Minimum of 5 years of professional experience in project management with focus in an international business.
- Good knowledge of business administration, contract management and supplier management.
- Ability to stay cool under pressure
- Good knowledge of relevant national/international regulations and standards for air traffic control is desirable
Skills:
- Fluent in English, spoken and written.
- German and/or French is a plus.
- Knowledge of Italian, spoken and written, is a must.
- Microsoft Office expert
- Excellent written presentation and reporting writing skills.
- Independence and creativity in solving problems.
- Project team leadership skills, lateral leadership
- Ability to influence stakeholders
- Customer oriented
- Negotiation experience and strength in dealing with international customers.
- Willingness to travel worldwide.